Joan _
décembre 2025
This facility should be absolutely avoided in any end-of-life situation. Our 104-year-old grandmother died there in March 2024 under conditions that we consider to constitute serious mistreatment and a clear breach of the fundamental principles of palliative care. Her decline was natural and irreversible. She was barely eating and could no longer digest food. Despite this, we observed that she was forced to swallow a few spoonfuls of pureed food, causing regurgitation, intense pain, and obvious distress. These forced feedings delayed access to appropriate pain relief, at the cost of avoidable physical suffering. For several days of evident agony, the only response to her cries of pain was the repeated administration of paracetamol. The doctor only intervened at fixed intervals and relied primarily on nursing reports. Each time we made a request, we were told that "the doctor would be notified," without any direct medical assessment or effective adjustment of treatment being implemented. When we finally contacted the doctor, he acknowledged the end-of-life situation but initially only prescribed pain relief patches, which proved woefully inadequate in the context of advanced malnutrition. Morphine was only prescribed later, after several days of obvious suffering. Its immediate calming effect demonstrated the lack of medical justification for the prolonged refusal. The premises may appear pleasant and reassuring, but this facade cannot mask an undignified, archaic approach to end-of-life care that violates basic principles of humane treatment. The specific facts, as well as individual responsibilities, have been formally reported to the relevant health authorities (Regional Health Agency - ARS). If you wish for your loved ones to die in pain, as in the Middle Ages, this residence may meet your expectations.
