EHPAD Les 13 Vents à BELBERAUD

I am fortunate to have entrusted my mother's final years to this establishment, which provides a warm and competent welcome. She received, once again, a very kind gesture for her 101st birthday. Thank you and congratulations on the warm welcome extended to all visitors.

We celebrated our mother's 90th birthday at Les 13 Vents this summer. The whole family was there, and it was a wonderful time, despite her illness, thanks to the empathy, smiles, and professionalism of the entire team. We were pampered and spoiled in an incredible and natural way! This quality of hospitality is evident on every visit we have, regardless of who on the team we encounter. There's a real soul to this place. Well done, and thank you again.

A huge thank you to the entire team who take such warm and attentive care of my grandmother, as if she were their own family. This retirement home is truly exceptional!

My grandmother has been living at 13 Vents for several months. I've seen her regain her zest for life, understanding that she can still enjoy a few more fulfilling years. She's made some wonderful friends and is proud to talk about her new home and all its occupants: from the residents to the nursing staff and management staff. I thank the entire team, especially Katia, for her gentle treatment of this elderly woman, whom she has managed to tame.

This care home is a true home where residents are welcomed and cared for with kindness and attentive listening to their needs. The two directors have instilled a sense of humanity and a desire to work together, to lend a hand when necessary. This makes for a remarkable team, working with a smile and incredibly welcoming to residents' families. A wide range of activities are offered, and a wealth of imagination is deployed to brighten, stimulate, and connect the residents with one another. They regularly participate in small projects or enjoy performances from outside the home. Our mother arrived very ill; we thought we were going to lose her almost immediately. She was immediately taken care of by one of the directors, who prepared customized meals for her, trying to please her with something she would enjoy, helping her undress, and even changing her clothes so that she wouldn't have several caregivers right from the start. Everything in this home is designed to make residents feel completely at home. Our mother has been revitalized, rediscovered her zest for life, and quickly bonded with her fellow residents. In the six months she's lived here, she hasn't once complained. And that's not even mentioning how impeccably the house is maintained, the care taken with the residents' clothing, and their hygiene. The residents aren't left in their wheelchairs; they're regularly transferred to a proper, comfortable chair whenever they change activities or go to the table. As for the house's decor, it's very tasteful and undoubtedly chosen to make the residents feel, if not at home, then at least like they're on vacation. I wholeheartedly recommend this establishment and I will never be able to express enough my gratitude to the team who welcomed our mother. I've been amazed from the very beginning.